Return & Exchange Policy

Returns

We gladly accept returns within 30 days of delivery. Buyers are responsible for return shipping costs. Returned items must be in their original condition—any loss in value due to damage or wear will be deducted from your refund.

Cancellations

We do not accept order cancellations. Please double-check your selections, especially when ordering by COE (Coefficient of Expansion), to ensure compatibility with your glasswork.

Customs & Import Taxes

International customers are responsible for any customs duties or import taxes that may apply. We are not liable for delays due to customs processing.